CU*Answers selects G2Link for vendor monitoring platform

GRAND RAPIDS, MI (March 28, 2016) — G2Link, which helps financial institutions automate their vendor compliance monitoring, today announced that CU*Answers, the 100% credit union-owned CUSO, has chosen G2Link’s vendor monitoring platform to support the dynamic compliance requirements for vendor compliance.

CU*Answers, which provides services to over 190 credit unions in 21 states plus Washington, D.C., offers a single solution source for delivering core systems and ancillary features such as ATM, debit card, interactive voice response, Internet PC home banking and item processing solutions, all tightly integrated. As a “super vendor” supplier of services to many credit unions, they face an enormous amount of complexity. G2Link was selected to replace a legacy on-site solution to automate vendor monitoring and increase visibility of managing their relationships and compliance requirements.

G2Link’s industry-leading platform is designed to accommodate the rapidly changing compliance requirements, while providing cost effective scale for the growing number of regulations. The regulatory requirements are particularly complex for providers such as CU*Answers with many credit union customers.

“Today every business relies on more allies, partners, and vendors than ever before,” said Randy Karnes, CEO of CU*Answers. “It’s a networked world and keeping track of just the names of all the players who contribute to your organization’s success can be challenging, let alone the key data and information you need to defend them during vendor due diligence audits. You feel like you know your partners, but without the data can you prove you know your partners? G2Link data is part of our plan to know our partners!”

Karnes added, “Serving our credit union customers and setting the standard for regulatory compliance is an important part of our overall customer experience. The G2Link platform enables us to scale our compliance and deliver superior experiences for both CU*Answers customers and our internal stakeholders.”

“CU*Answers is at the forefront of setting the standard for compliance” said Edward Sullivan, CEO, G2Link. “We’re delighted to serve as CU*Answers’ partner as they further optimize their vendor compliance and in turn drive higher value to their credit union customers.”

About G2Link:

G2Link is now Trust Exchange, the leading cloud based vendor compliance platform, helps financial institutions effectively manage the new vendor management regulatory requirements.  With over 10,000 end users, G2Link is rapidly becoming one of the leaders in vendor management for financial institutions.   To learn more, visit


About CU*Answers

CU*Answers offers expertise in implementing technical solutions to operational needs, and is a leader in helping credit unions form strategic alliances and partnerships. CU*Answers provides a wide variety of services for credit unions including its flagship CU*BASE® processing system (online and in-house) and Internet development services featuring It’s Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing. Founded 40+ years ago, CU*Answers is a 100% credit union-owned cooperative CUSO providing services to credit unions representing over 1.8 million members and $17 billion in credit union assets. For more information, visit


Scott Page

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Esteban Camargo, Editor

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